Thank you for choosing mouringa.com. We want you to be completely satisfied with our services. However, in the event that you are not satisfied with our services, we offer the following refund policy:
- No refunds after the services are availed. Once the service is availed, we do not offer any refunds.
- Cancellation Policy If you need to cancel your service, please let us know as soon as possible. We understand that circumstances may arise that require a cancellation. We offer the following refund policy based on the time of cancellation:
- If canceled before 48hours, a fee of 50% will be deducted from the total amount paid.
- If canceled up to 72 hours, a fee of 25% will be deducted from the total amount paid.
- How to Cancel If you need to cancel your service, please contact us at uae@mouringa.com. Please provide your name, service details, and the reason for cancellation. We will process your cancellation and refund, if applicable, as soon as possible.
- Refunds Refunds will be processed within 7-10 business days from the date of cancellation. Refunds will be issued to the original payment method used for the service.
- Exclusions The following services are excluded from our refund policy:
- Services that have already been provided and/or completed
- Services that have been partially completed
- Changes to the Refund Policy We reserve the right to modify or amend our refund policy at any time without prior notice. The current version of our refund policy will be posted on our website and will be effective immediately upon posting.
Contact Us If you have any questions or concerns about our refund policy, please contact us at uae@mouringa.com. We are always happy to assist you with any questions or concerns you may have.
